Aleksandra Koshevarova
Sales And Export Manager
Hanover
Summary
Multilingual Sales & Export Manager with 5 years experience in retail, skilled in customer interaction, team coordination and operational organization. Highly adaptable, curious and eager to explore new areas and expand my expertise.
Overview
6
6
years of professional experience
6
6
Languages
Work History
Sales and Export Manager
Baukat Gmbh.
09.2022 - Current
- Research and reach out to potential new clients in target markets to grow business opportunities.
- Developed strong relationships with customers from Asia, contributing to a 20% increase in overall order volume.
- Last year, contacted potential clients in Asia, leading to 3 new regular customers with weekly orders.
- Coordinate export logistics, and ensure timely, accurate shipment arrangements.
- Resolved logistics delays with freight partners in under 48 hours, helping to maintain a 90% on-time delivery rate.
Major Clothing Retailer
Cher
10.2020 - 02.2022
- Developed marketing strategy to increase the number of sales.
- Utilized Social networks to distribute promo codes and discounts. The outcome was the 15% sales increase.
- Expanded target demo – started working with plus-sized people.The result was two-fold: the company got a competitive advantage in this demo segment and increased sales within the traditional demo groups due to the “word of mouth”recommendations from the plus-sized group.
- Created a customer loyalty program by applying additional discounts for returning customers and customers who recommended new clients. As a result of this programs the revenue grew 10% in three months.
- Established improved customer relationship practices to resolve issues effectively, increase satisfaction, and boost client retention.
- Participated in the evaluation of sales and marketing activities.
Customer Service and Social Media Assistant
Touragency
01.2020 - 10.2020
- Helped clients choose travel destinations that matched their interests and budget.
- Maintained communication with customers to ensure a smooth and satisfying travel experience.
- Used social media platforms (Facebook, Instagram) to promote travel offers and attract new clients.
- Planned and organized detailed travel itineraries and assisted in coordinating promotional campaigns.
Education
Enterprise Management - Enterprise Management
University of Shanghai For Science And Technology
Shanghai, China 04.2001 -
Bachelor's Degree - Sinology
Vistula University
Warsaw, Poland 04.2001 -
Skills
- Organizational Skills and Planning
▪ Customer Relations
- B2C Marketing Campaigns
▪ Problem Resolution
Multilingual Communication
Market Research & Customer Insights
Problem Solving & Negotiation
Timeline
Sales and Export Manager
Baukat Gmbh.
09.2022 - Current
Major Clothing Retailer
Cher
10.2020 - 02.2022
Customer Service and Social Media Assistant
Touragency
01.2020 - 10.2020
Enterprise Management - Enterprise Management
University of Shanghai For Science And Technology
04.2001 -
Bachelor's Degree - Sinology
Vistula University
04.2001 -
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