Alexander Garcia
Hialeah
Summary
Committed leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Self motivated able to adapt to different work environment and situations, with very successful sales experience and a very big passion on systems. Always very attendant on small details and on verifying information or inventories.
Overview
11
11
years of professional experience
Work History
Warehouse Supervisor
South Point Lab
08.2021 - Current
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Completed daily operations on time and maintained high standards of accuracy.
- Maintained high levels of accuracy in daily operations.
- Used warehouse management software to reconcile daily inventory.
- Managed merchandise inventory transactions.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day
CSR
MAXIMUS
06.2020 - 08.2021
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Performed record keeping by logging client information within secure contact-tracing software.
- Completed registration paperwork and sales documentation.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency to patients.
- Self-motivated, with strong sense of personal responsibility.
- Manage about 50 calls per day
Production Line Worker
Constellation
06.2019 - 06.2020
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Inspected extruded product for appearance and size defects according to specifications.
- Calibrated equipment to maintain optimal performance.
- Inspected finished products for quality and adherence to customer specifications.
Sales Associate
Floor And Decor
03.2013 - 11.2019
- Developed, marketed and sold full range of products and support services.
- Solved customer challenges by offering relevant products and services.
- Tracked stock using company inventory management software.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed space planning concepts, color palette selections, and textile presentations.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Participated in furniture selection and documentation of specifications.
Education
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FLSkills
- Reliable and Responsible
- Productivity and Time Management
- Verbal and Written Communication
- Customer-Oriented
- Critical Thinking
- Data Entry
- Analytical Thinking
- Client Advocacy
- Upselling Products and Services
- Customer Data Confidentiality
- Attention to Detail
- Information Analysis
Timeline
Warehouse Supervisor
South Point Lab
08.2021 - Current
CSR
MAXIMUS
06.2020 - 08.2021
Production Line Worker
Constellation
06.2019 - 06.2020
Sales Associate
Floor And Decor
03.2013 - 11.2019
High School Diploma -
Barbara Goleman Senior High School
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