David Rios
Languages Student
Managua,MN
Summary
Hardworking Customer Service Representative with over 2+ years of experience with extensive knowledge of service delivery and proven multitasking abilities. Focused on surpassing expectations and driving team success.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Customer Service Representative
Sitel Nicaragua
MN, Nicaragua
03.2019 - 05.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
Radio Announcer
RADIO LA MARKA 90.9 FM
Managua, Nicaragua, Nicaragua
11.2014 - 01.2019
- Engaged with audience members through telephone calls and personal commentary on musical selections, the latest news about the Electronic Music, and other items of interest.
- Facilitated live coverage of special events, including music festivals and social events.
Education
No Degree - Foreign Languages Education
National Autonomous University of Nicaragua
Nicaragua 03.2016 - Current
Skills
Account management
Good listening skills
Customer Relations
Multitasking skills
Teamwork
Strong English language skills
Timeline
Customer Service Representative
Sitel Nicaragua
03.2019 - 05.2021
No Degree - Foreign Languages Education
National Autonomous University of Nicaragua
03.2016 - Current
Radio Announcer
RADIO LA MARKA 90.9 FM
11.2014 - 01.2019