İLAYDA KARAKOÇ
Assistant Facility Manager
Istanbul
Summary
I have a 10-year work history with experience in various roles such as organization supervisor, order supervisor, project sales responsible, and interior design technician at different companies. Following a 3.5-year experience in reception, I worked for 4 months as both facility manager and office coordinator. Currently, I continue my role as assistant facility manager.
Overview
11
11
years of professional experience
26
26
years of post-secondary education
2
2
Languages
Work History
Assistant Facility Manager
Amazon Turkey Head Office
05.2022 - Current
- I started working at Amazon Turkey as aWEA role.After one year, I was deemed suitable for the position of Assistant Facility Manager.
- For four months, I concurrently held the roles of Facility Manager and Assistant Facility Manager.
- My responsibilities include organizing office events, welcoming guests at various functions, obtaining work permits, coordinating teams to ensure smooth technical and catering aspects of events, maintaining control over the office on a daily, weekly, and monthly basis, recording and reporting conditions that may pose a risk to employees in terms of occupational health and safety, organizing kitchen, cleaning, and reception teams, budget control and planning, conducting meetings with suppliers, and actively participating in international training sessions as well as organizing online and face-to-face meetings.
- Led employee training sessions on workplace safety guidelines, reducing the number of incidents occurring within the facility.
- Streamlined work order processes by implementing an efficient tracking system that improved response times for maintenance requests.
- Enhanced tenant satisfaction through prompt resolution of maintenance requests and proactive communication with occupants.
- Developed safety protocols and conducted regular drills to maintain a safe working environment for employees and visitors.
- Coordinated with other departments during large-scale events or projects to ensure seamless integration of facilities-related tasks into overall plans.
- Maintained detailed records of all facility operations, including work orders, equipment logs, and regulatory documentation.
- Collaborated with management on long-term capital projects, assisting in the development of budgets and timelines for completion.
- Supervised renovation projects from inception to completion, managing contractors while minimizing disruption to daily operations.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- I am currently supporting the launch of two separate office projects within the Amazon office. I take the necessary actions during design and launch meetings.
Due to the absence of a manager at the location for the past two months, I have also been covering the managerial role.
Front Office Assistant
TOFAŞ Head Office
01.2020 - 05.2022
- I take part in welcoming and hosting visitors directing them to the relevant departments, following up the customer complaint files coming from santral office, directing them to customer care and carrying out passport, health checks of foreign guests.
- At the same time, I do the SAP entries of the staff starting to work, I prepare and process these information via excel in conformity with the relevant data.
Organization Manager
Vanilla Rococo Patisseri
09.2019 - 10.2019
- I took part in preparing drafts in accordance with customers requests, in the realization of birthday and wedding organizations, and in the provision of catering services for private meetings and hospital delivery rooms.
- I organized kitchen orders and staff weekly, shift planning in accordance with the organizations that are to be held, also took part in current order follow ups and job interviews with new candidates.
Construction Intern
Teknosel
03.2018 - 05.2018
- I carried out project-based field visits and ensured the control of roofing and facing works, construction materials and that of insulation systems.
- By visiting construction sites, I took note of projects implementation and materials used in these projects and prepared cost sheets.
Interior Designer
SK Concept Decoration
01.2014 - 01.2017
- I took part in a wide range of duties and responsibilities such as the application decoration products for the company, hotel, villa, residence, office, etc. projects, firm products sales and the calculation and payment of the progress billing for the applications carried on projects.
Education
Associate Degree - architectural restoration
Bilgi University
01.2016 - 01.2018
Bachelor of Arts - public relations and advertising
Istanbul Kent University
Istanbul 04.2001 - Current
Skills
- Management Skills
- Creativity
- Autocad
- 3D Max
- Sap
- Negotiation
- Critical Thinking
- Leadership
- Excel
- Word
- Photoshop
- Design Process
- Project Management
Parking management
Waste management
Space planning
Asset management
Building maintenance
Leadership and supervision
Budget administration
Facility management principles
Teamwork
Decision-making
Problem-solving aptitude
Project management
Timeline
Assistant Facility Manager
Amazon Turkey Head Office
05.2022 - Current
Front Office Assistant
TOFAŞ Head Office
01.2020 - 05.2022
Organization Manager
Vanilla Rococo Patisseri
09.2019 - 10.2019
Construction Intern
Teknosel
03.2018 - 05.2018
Associate Degree - architectural restoration
Bilgi University
01.2016 - 01.2018
Interior Designer
SK Concept Decoration
01.2014 - 01.2017
Bachelor of Arts - public relations and advertising
Istanbul Kent University
04.2001 - Current
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