Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager
Juan  Gomez

Juan Gomez

Sr. Account Executive
Managua,Nicaragua

Summary

Over 6 years of experience in sales + 2 years of experience in Appoint Setter and 6 years Of Customer Service Assistance, respectively.

Proven record of successful deals closed, I’ve managed to accomplish monthly quotas and even exceeded them very often as well as a high rate of customer satisfaction.

Great command of MS Office and CRM tools. Sense of ownership and pride in my performance and its impact on the company’s success, innovative, critical thinking, and problem-solving skills, I would always look around for new ways to generate or increase more revenue for the business. I am such a great team player but very competitive as well.

Good time-management skills, negotiation skills & Great interpersonal and communication skills.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Account Executive

Vonage Business AE.
Managua
10.2017 - 07.2023

Qualified leads,set the agenda,look for pain points, present and pitch products with features description and send proposal quotes and execute the sale into a close won, if not follow up through different channels of communications and build a strong pipeline and set call back on daily basics.

Conducted integrated sales presentations to illustrate value of product or service and,negotiating, proposing and closing sales to close won.

Executed successful sales strategies to convert leads into long term relationships with the company and to generate revenue and marketing.

SDR/Senior Sales Development Representative

TSI Solar Panel
Managua
02.2016 - 08.2017
  • Qualify leads and set appointments for the sales team to close deals
    Generate Lead and conduct research on potential clients and identify key decision-makers Reach out to leads via phone, email, messaging, and social media and qualified prospect to the highest standard for account executive to close the sale if not build a strong pipeline and do follow up through deferent communication channels.
    Maintain accurate records of all call activities in the CRM system
    Meet and exceed monthly targets and metrics for lead generation, and closed deals

Q.A. Quality Assurance Analyst

Target Retail Store.
Managua
02.2014 - 03.2016
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Created and achieved product quality objectives and met product specifications.
  • Fixed identified issues to increase productivity and boost workflows.
  • Reported progress, test metrics and results to project stakeholders.

Customer Service Representative/ Accoun Management

Capital One Enterprice
Managua
10.2009 - 12.2013
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information..
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.


Education

GED -

Miami Senior High School
Miami Fl,
07.1997 - 10.2001

Skills

Account Executive

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Accomplishments

  • Achieved through effectively helping Others as a team leadership and provided great feed back to help fellow teammates with objective situation and how to attack different optical as to drive them to develop more selling skills and archive close won with revenue as a Quality Assurance Analyst.

Timeline

Account Executive

Vonage Business AE.
10.2017 - 07.2023

SDR/Senior Sales Development Representative

TSI Solar Panel
02.2016 - 08.2017

Q.A. Quality Assurance Analyst

Target Retail Store.
02.2014 - 03.2016

Customer Service Representative/ Accoun Management

Capital One Enterprice
10.2009 - 12.2013

GED -

Miami Senior High School
07.1997 - 10.2001
Juan GomezSr. Account Executive