Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Kenya Jiron

Summary

Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
years of professional experience

Work History

El Ahorro Discount

Cashier Assistant Manager
02.2019 - 07.2020

Job overview

  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Presidente Supermarket

Cashier and Customer Service
04.2021 - 12.2021

Job overview

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

UNI VACATION RENTALS

Customer Service Manager
12.2021 - 12.2022

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Mr.Carroll

Dog Pet Sitter
10.2022 - Current

Job overview

  • Gave animals proper attention to promote secure environment in owner's absence.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Communicated professionally with pet owners via phone, email and text.
  • Exercised animals regularly with walks and rigorous play activities.

Education

Miami Dade College
Miami Fl

Associate of Science from Ultrasound Tech
06.2026

Cooper City High
Cooper City

High School Diploma
06.2022

Skills

  • Valid Driver's License
  • Doggy Daycare
  • Read, speak and write Spanish and English Fluently
  • Customer Assistance
  • Goal-Driven
  • Exceeding Customer Expectations
  • Strong Communication and Interpersonal Skills
  • Maintaining Clean Work Areas

Languages

English, Spanish
Native language

Timeline

Dog Pet Sitter

Mr.Carroll
10.2022 - Current

Customer Service Manager

UNI VACATION RENTALS
12.2021 - 12.2022

Cashier and Customer Service

Presidente Supermarket
04.2021 - 12.2021

Cashier Assistant Manager

El Ahorro Discount
02.2019 - 07.2020

Miami Dade College

Associate of Science from Ultrasound Tech

Cooper City High

High School Diploma
Kenya Jiron