Naomi Morales
MBA
Managua,Nicaragua
Summary
Seeking to obtain and maintain a Chat Representative position, finding with my costumer service skills a win win solution for both the company and the costumers . Type 40-45 wpm
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Business Administrator
Repuestos Ezequiel Morales M.
Managua, Managua
01.2021 - Current
- Processed employee expense reports quickly to prevent delays in payouts.
- Managed day-to-day development issues.
- Evaluated business data and reported o findings to inform stakeholders.
- Prepared operational and salary budgets.
Cashier
Repuestos Ezequiel Morales M.
Managua, Managua
10.2017 - 12.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases.
- Restocked and organized merchandise in front lanes.
- Created price tags and merchandise signs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Tallied cash drawer at beginning and end of each work shift.
Education
MBA -
Universidad Americana (UAM)
Managua 07.2017 - 06.2019
BBA -
Universidad America (UAM)
Managua 01.2012 - 07.2016
Skills
Web portals
Customer engagement
Fast fingers on keyboard
Ability to work with multiple tabs
Excellent computer skills
Account Reconciliation
Timeline
Business Administrator
Repuestos Ezequiel Morales M.
01.2021 - Current
Cashier
Repuestos Ezequiel Morales M.
10.2017 - 12.2020
MBA -
Universidad Americana (UAM)
07.2017 - 06.2019
BBA -
Universidad America (UAM)
01.2012 - 07.2016