Nick Kroner
Oldenburg
Summary
Dynamic and solution-oriented, with a strong background in leadership, operations management, and customer experience. Experienced in running fitness facilities, leading diverse teams, and optimizing processes to drive growth and client satisfaction. Multilingual and culturally adaptable, with a proven ability to build communities, resolve conflicts, and create engaging guest experiences. Combining entrepreneurial mindset with hospitality skills, passionate about developing spaces where people connect, grow, and feel at home.
Overview
5
5
years of professional experience
Work History
Assistent Store Manager
Netto Markendiscount
06.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Barkeeper in a Hotel Bar | Part Time
HIIVE Oldenburg
06.2022 - 01.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean and inviting bar environment.
- Consistently received positive feedback from guests regarding friendly demeanor and attentive service style.
Retail Trainee
Netto Markendiscount
08.2021 - 06.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
Club Manager
Fit/One
06.2020 - 06.2021
- Managed daily operations with a focus on efficient processes and member satisfaction
- Implemented and monitored hygiene, safety, and quality standards
- Successfully optimized processes to increase member retention
Education
High School Diploma -
Berufsbildenes Gymnasium Am Museumsdorf Cloppenburg
Cloppenburg, Germany06-2020
Skills
- Intercultural Competence
- Problem-Solving Mindset
- Entrepreneurial Spirit
- Empathy & Guest Focus
- Self-Motivation & Initiative
- Operations Management
- Customer Relationship Management
- Sales & Marketing
- Fitness & Wellness Expertise
- Facility Management
Timeline
Assistent Store Manager
Netto Markendiscount
06.2024 - Current
Barkeeper in a Hotel Bar | Part Time
HIIVE Oldenburg
06.2022 - 01.2024
Retail Trainee
Netto Markendiscount
08.2021 - 06.2024
Club Manager
Fit/One
06.2020 - 06.2021
High School Diploma -
Berufsbildenes Gymnasium Am Museumsdorf Cloppenburg
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