Hi, I’m
Scarleth Lopez
Managua,Managua
Summary
Precise Accounts Receivable offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
years of professional experience
Work History
ICN Communications
Account Receivable
11.2022 - Current
Job overview
- Posted customer payments by recording checks, and credit card transactions.
- Prepared bills receivable, invoices, and bank deposits.
- Verified discrepancies and resolved clients' billing issues.
- Reconciled daily AR ledger and verified proper posting.
- Managed Over 50 customer per Month.
M2S Communications
Accounts Receivable Representative
08.2022 - Current
Job overview
- Communicated with customers to identify and resolve outstanding payments.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Generated monthly accounts receivable reports to submit developments for management review.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Utilized Microsoft Excel and Rev.io software to manage invoices and payments.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Managed over 50 customer per month.
- Monitored accounts to verify compliance with payment terms and schedules.
Stanton Optical BPO
Billing and Collection Team Lead
08.2017 - 05.2022
Job overview
- Contacted insurances to discuss past-due bills.
- Responded to stores, customer inquiries and provided detailed billing information.
- Researched billing errors and discrepancies to initiate corrective action.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Logged charges and payments within Zeus system.
- Achieved performance goals on consistent basis.
- Developed and documented training procedures and policies to comply with insurances regulations.
- Compiled and analyzed data for review by management to measure portfolio performance.
Accedo Technologies
Customer Service Representative
02.2015 - 07.2017
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
PROFYSA
Accounting Assistant
02.2011 - 01.2015
Job overview
- Maintained clean and organized files by keeping accounts payable records up to date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Used accounting software Unifile.
- Responsible for petty cash.
- Responsible for Inventory.
Education
Universad Centroamerica UCAManagua
University Degree from Accounting
12.2012
Hansa LanguageCanada
English Diploma from English
12.2008
American Nicaraguan SchoolManagua
English Courses from English Education
12.2007
Instituto Pedagogico La SalleManagua
High School Diploma
12.2006
Skills
- Reading Comprehension
- Credit Approval and Denial
- Research Skills
- Information Updates
- Attention to detail
- Effective Communication
- Microsoft Office
- Quick books, Revio, Jobber, Unifile, salesforce, Zeus
Timeline
Account Receivable
ICN Communications
11.2022 - Current
Accounts Receivable Representative
M2S Communications
08.2022 - Current
Billing and Collection Team Lead
Stanton Optical BPO
08.2017 - 05.2022
Customer Service Representative
Accedo Technologies
02.2015 - 07.2017
Accounting Assistant
PROFYSA
02.2011 - 01.2015
Universad Centroamerica UCA
University Degree from Accounting
Hansa Language
English Diploma from English
American Nicaraguan School
English Courses from English Education
Instituto Pedagogico La Salle
High School Diploma
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