Simon Lawrence

Followed Sales Process Diligently with good customer feedback.

Collaborated with a family of Contractors to complete projects on time and to budget.

Administered Xero system ensuring all bills recorded and paid in a timely fashion.

• Employed and Conducted training sessions to educate employees on best practices and obtaining their Security Certificates.
• Resolved conflicts promptly to promote positive environment for customers.
• Liaised with Customers to explore and meet all their needs. Provided options and sought feedback.
• Recorded and steadily improved on all financial performance measures.

• Increased customer base by implementing creative marketing strategies and engaging social media presence.
• Enhanced bar atmosphere with well-chosen music, lighting, and decor to create a welcoming environment for patrons.
• Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
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• Coached sales associates in product specifications, customer focus and selling techniques, significantly increasing customer satisfaction ratings.
• Assessed each location's individual and team performances, analyzing local market share and methods to improve sales results.
• Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.