Yetty Grace
Ahnsbeck
Summary
An enthusiastic and dependable worker with pro-active aptitude in a challenging and dynamic environment. Have past work & volunteering experiences by actively approaching clients, and following leads in the customer-driven segments, such as travel & tourism, education, food, and beverage industry. Seeking a position within the tour and travel coordination, sales, marketing, project management, business administration, and commercial departments in an international organization. Motivated to learn, grow and excel in the Business Management industry and willing to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Mini Job
Impuls One
06.2022 - Current
- Hourly assistance with daily stock replenishment
- Careful and attractive presentation of goods
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Travel and Tour Coordinator
VirtualGuide.id
06.2018 - Current
- Conducted research, gathered information, and recommend available travel and hotel accommodations from multiple sources to identify the best available option
- Customers outreached and engaged through social media (Instagram)
- Create and prepare tailored travel itineraries and budgeting for the customer to address customer inquiries and needs
- Advise travelers of and assist with any need for specialized travel documents such as visas or passports
- Delivered and ensured the best experience for the customer
- Knowledge of Amadeus
International Marketing Management with Digital Marketing, MSc
Heriot-Watt University
09.2016 - 06.2018
- Business set-up within a team
- Branding and marketing new product
- Time management handling
- Dissertation title: "The Perceived Ease of Use and Perceived Usefulness of Virtual Reality influence the Brand Image of destination and Behavioral Intention
- Evidence from the UK and Indonesia"
Volunteered as International Student Officer
Heriot Watt University
09.2015 - 05.2017
- Collaborated with the International Student Staff of the university
- Organized engaging activities for international students
- Led promoting the international wives' group of the university
Restaurant Manager
New FC Restaurant
01.2011 - 12.2013
- Developed, implemented, and managed business plans to promote profitable food and beverage sales
- Actively participated in ongoing customer service programs to build sales and rapport in the community
- Carefully interviewed, selected, trained and supervised staff
- Promoted business through participation in and sponsorship of community events.
Education
MSc - International Marketing Management with Digital Marketing
Heriot-Watt University
Edinburgh, UK06.2018
BSc - International Relation
Padjajaran University
Bandung, Indonesia12.2010
Skills
- Microsoft Office
- Attention to Detail
- Travel Planning
- Communication
- Sales
- Social media marketing
- Time management
- Team Coordination Abilities
Languages
Indonesian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Upper intermediate (B2)
Timeline
Mini Job
Impuls One
06.2022 - Current
Travel and Tour Coordinator
VirtualGuide.id
06.2018 - Current
International Marketing Management with Digital Marketing, MSc
Heriot-Watt University
09.2016 - 06.2018
Volunteered as International Student Officer
Heriot Watt University
09.2015 - 05.2017
Restaurant Manager
New FC Restaurant
01.2011 - 12.2013
MSc - International Marketing Management with Digital Marketing
Heriot-Watt University
BSc - International Relation
Padjajaran University
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